At Avatech, we recognize that every business has unique IT requirements.
To accommodate diverse needs, we offer both Pay-As-You-Go IT Support and structured IT Support Packages.
Pay-As-You-Go IT Support
Our flexible Pay-As-You-Go model allows you to access expert IT support precisely when you need it, without any ongoing contracts. This approach is ideal for businesses seeking immediate assistance without long-term commitments.
On-Demand Assistance
Receive support for IT issues as they arise, ensuring minimal disruption to your operations.
Transparent Pricing
Pay only for the services you use, with clear hourly rates and no hidden fees.
Scalable Support
Easily adjust the level of support based on your current business needs.
IT Support Packages
For businesses preferring a more structured approach, we offer comprehensive IT support packages designed to provide consistent and proactive services.
Essential IT Support Package
£30per user / per month
Ideal for small businesses seeking reliable IT support without the overhead of an in-house team
- Unlimited remote helpdesk support during business hours
- Basic hardware and software procurement assistance
- Routine maintenance and updates
- Basic cybersecurity measures
- License management for standard software
Comprehensive IT Support Package
£45per user / per month
Perfect for growing businesses that require a more hands-on approach to IT management.
- All features of the Essential Package
- Unlimited on-site support during business hours
- Advanced hardware and software procurement with vendor management
- Enhanced cybersecurity protocols
- Regular system health checks and performance optimization
- Backup and disaster recovery planning
Premium IT Support Package
£60per user / per month
Designed for businesses that demand top-tier IT support and strategic guidance.
- All features of the Comprehensive Package
- 24/7 remote and on-site support
- Proactive system monitoring and threat detection
- Strategic IT consulting and planning
- Employee cybersecurity training sessions
- Managed cloud services and support
- Regular technology reviews and future-proofing strategies
Note: The pricing and services listed are indicative. For a customised quote, please reach out to our sales team.
Additional Services
Software License Renewals
We manage renewals for essential software like Microsoft 365 and Google Workspace, ensuring your tools are always up-to-date.
Hardware Procurement:
Leveraging our industry partnerships, we provide cost-effective hardware solutions tailored to your needs.
Customized Solutions:
Need something more specific? Contact us to discuss a bespoke package that aligns with your business objectives.
Why Choose Avatech?
Proactive IT Support, Local Expertise
We fix IT problems before they happen, providing peace of mind for small businesses. Whether you need a quick fix or a complete IT strategy, we’re here to help.
Affordable IT Solutions for Local Businesses
Get enterprise-grade IT services at prices tailored to small businesses. With our procurement expertise, you’ll enjoy cost-effective access to top-tier hardware and software.
Tailored Support for Woking & Guildford
As your local IT partner, we understand the unique challenges businesses in Surrey face. Our team provides personalized, on-the-ground support whenever you need it.
Ready to streamline your IT operations? Contact us for a free consultation and discover how Ava Tech can support your business.
Our IT Hardware Suppliers & Partners
We partner with technology suppliers who are associated with quality. As a result, you never have to worry about the longevity and integrity of your IT equipment.
(The only Cisco-approved shared support specialist)