Common IT Challenges for Charities and How We Solve Them
Challenge: Data Security and GDPR Compliance
Charities handle sensitive donor data and financial details. They must meet GDPR rules and defend against cyber threats.
- Our Solution:
- Implement Cyber Essentials certification to ensure foundational cybersecurity standards.
- Regular vulnerability assessments and proactive security updates.
- Staff training programmes to help charity teams recognise and reduce cybersecurity risks.
Use Case Scenario:
Phishing attacks are a common challenge for charities, often targeting donor contact details or sensitive data. In such cases, we can implement a strong cybersecurity plan that includes email filters, staff training, and GDPR-compliant data tools. These measures help charity teams gain confidence in identifying and stopping potential threats.
Challenge: Limited IT Resources
Many charities lack the capacity to maintain an in-house IT team. They often rely on volunteers or non-specialist staff to manage complex systems, which can lead to inefficiencies.
- Our Solution:
- A fully managed IT service acting as an extension of your team.
- We use proactive monitoring to find and fix problems before they cause disruptions.
- 24/7 helpdesk support to address any issues quickly.
Use Case Scenario:
Small charities often rely on volunteer-led IT setups, which can result in downtime during crucial campaigns. With our fully managed IT service, charities can minimise disruptions, ensuring smooth operations and freeing up staff to focus on delivering their mission.
Challenge: Scattered Teams and Inefficient Collaboration
Charities with teams across multiple locations often struggle to collaborate effectively and securely share data.
- Our Solution:
- We set up Microsoft 365 to improve team collaboration and make file sharing secure.
- Implement cloud-based solutions to enable remote access for dispersed teams.
- Integrate existing systems for seamless workflow management.
Use Case Scenario:
Many charities with multiple locations struggle with outdated systems that make it difficult to share files securely. By setting up secure cloud systems and donor management tools, charities can enhance collaboration across teams, streamline operations, and increase their online donation capabilities.
Challenge: Accreditation and Compliance
Registered charities often need to meet specific accreditation standards while ensuring compliance with IT security protocols.
- Our Solution:
- Guidance on accreditation processes to meet industry and donor expectations.
- Systems tailored to handle compliance needs for charitable organisations.
- Bespoke consultancy services to align IT with charity goals.
Challenge: Adapting to Digital Transformation
Charities must keep up with donor needs and grow their online reach. At the same time, they need IT solutions that fit their budget.
- Our Solution:
- Conduct IT audits to identify areas for improvement.
- Introduce cloud-based tools that reduce operational costs while increasing productivity.
- Guide charities through digital transformation projects, ensuring alignment with their goals.
Use Case Scenario:
Charities aiming to expand their online donor engagement often face IT infrastructure challenges. We help organisations by implementing secure cloud platforms and donor management tools. These solutions improve online donation processes and streamline workflows, making it easier to manage donor relationships.
