IT Services for Businesses of All Sizes
Retailers: Tackling Downtime and Scaling Operations
Retail businesses often rely on point-of-sale (POS) systems, inventory management software, and e-commerce platforms. The key challenges include downtime during peak hours, system inefficiencies, and managing inventory across multiple channels.
How Ava Tech Helps:
- Challenge: A retailer struggled with frequent downtime on their POS system during busy weekends.
- Solution: Ava Tech implemented a robust managed IT support solution, including 24/7 system monitoring and automated failovers.
- Result: Downtime was reduced by 85%, allowing them to serve more customers and maintain smooth operations.
- Added Benefit: We integrated their inventory software with their e-commerce platform, enabling real-time updates and preventing stockouts.
Logistics Companies: Streamlining Supply Chain IT
Logistics businesses face challenges with tracking shipments, maintaining connectivity across warehouses, and handling sensitive client data securely. Delays in any of these systems can disrupt the supply chain and lead to lost revenue.
How Ava Tech Helps:
- Challenge: A logistics company faced inefficiencies due to outdated software and frequent server downtime, which slowed tracking updates for customers.
- Solution: We modernised their IT infrastructure by implementing cloud-based tracking tools and real-time analytics software.
- ResultDelivery delays were cut by 30%, and the company saved hours each week through automated updates, showcasing the added benefit of our Surrey IT support services.
- Added Benefit: Our secure cloud solutions ensured client data remained protected while enabling seamless access for remote teams to run smoothly.
Financial Services Organisations: Maintaining Security and Compliance
For financial institutions, regulatory compliance and cybersecurity are top concerns. They need robust systems to protect client data while ensuring uninterrupted access to sensitive applications.
How Ava Tech Helps:
- Challenge: A financial firm was at risk of non-compliance due to outdated systems and lacked adequate protection against phishing attacks.
- Solution: Ava Tech introduced advanced firewalls, multi-factor authentication, and staff training to identify phishing scams.
- Result: The firm achieved compliance with industry regulations, avoided penalties, and improved cybersecurity readiness.
- Added Benefit: Our disaster recovery solution ensured minimal disruption in the event of cyberattacks or system failures.
Hospitality Businesses: Ensuring Wi-Fi Reliability and Guest Satisfaction
Hospitality businesses like hotels, cafes, and restaurants often struggle with poor Wi-Fi connectivity, which can affect guest satisfaction and online booking systems.
How Ava Tech Helps:
- Challenge: A local hotel experienced frequent Wi-Fi outages, leading to negative reviews and lost bookings.
- Solution: Ava Tech upgraded their network with high-speed broadband, secure access points, and guest login portals.
- Result: Connectivity issues were eliminated, and guest satisfaction scores improved by 20%.
- Added Benefit: We integrated their booking system with automated check-in options, streamlining the guest experience.
Educational Institutions: Managing Growing IT Demands
Schools and training centers face increasing IT demands, including managing devices for staff and students, securing sensitive data, and supporting hybrid learning.
How Ava Tech Helps:
- ChallengeA training center struggled with outdated hardware and lacked remote learning support during lockdowns, prompting them to consider outsourcing IT solutions.
- Solution: We implemented Microsoft 365 for Education, providing secure cloud storage, remote collaboration tools, and device management.
- Result: Staff productivity improved by 40%, and the center was able to launch a hybrid learning program seamlessly.
- Added Benefit: Ava Tech set up automated system backups, ensuring no data was lost during transitions.
Small Businesses: Affordable IT Solutions Without Compromise
Small businesses often face budget constraints, leaving them without access to enterprise-grade IT services. This can result in outdated systems, slow response times, and limited scalability.
How Ava Tech Helps:
- Challenge: A small family-run retail store relied on a single aging computer to run their business, leading to slow processing times and frequent crashes.
- Solution: Ava Tech provided affordable hardware upgrades and migrated their operations to the cloud, ensuring faster performance and data security.
- Result: Processing times improved by 50%, and their systems now scale effortlessly as their business grows.
- Added Benefit: Our ongoing managed IT support ensures they no longer worry about IT issues interrupting their day-to-day operations, providing peace of mind and reliable business support.