How Ava Tech Solves Real-World Problems
Here’s how Ava Tech addresses common issues faced by tourism and leisure businesses:
Challenge 1: Overcoming Wi-Fi Issues in Hospitality Venues
Problem: Many hotels and hospitality venues struggle with slow or unreliable Wi-Fi, leading to guest complaints and negative reviews. High traffic from multiple devices, particularly during peak hours, can overwhelm outdated systems.
Solution: Ava Tech conducts a thorough assessment of the venue’s existing network to identify weak points. We replace outdated equipment with high-speed Wi-Fi infrastructure, strategically deploying secure access points to cover every room and public area. Bandwidth management tools are added to ensure equitable distribution of resources, even during peak times. This setup provides reliable, secure connectivity for guests and staff alike.
Challenge 2: Streamlining Booking Systems for Tour Operators
Problem: Tour operators often encounter booking errors due to disconnected systems, resulting in double bookings, inventory mismanagement, and unhappy customers.
Solution: Ava Tech integrates online and offline booking platforms into a single, centralised system. This unified dashboard enables real-time tracking of availability, preventing scheduling conflicts and streamlining the booking process. By automating repetitive tasks, Ava Tech’s solution reduces manual errors, enhances operational efficiency, and improves customer satisfaction.
Challenge 3: Safeguarding Customer Data in Attractions
Problem: Attractions such as museums, theme parks, and zoos are at risk of cyberattacks targeting customer payment information and sensitive business data. These threats can damage reputations and result in compliance penalties.
Solution: Ava Tech implements advanced security measures, including firewalls, multi-factor authentication, and data encryption, to protect sensitive information. We deploy real-time monitoring tools to detect and block potential threats, ensuring compliance with GDPR and building trust with customers. Our solutions provide robust security while allowing seamless payment and data-handling processes.
Challenge 4: Scaling Systems for Seasonal Demand
Problem: Tourism businesses often face fluctuating demand, with peak seasons straining systems and quiet periods leading to underutilised resources.
Solution: Ava Tech designs scalable IT systems that adapt to your business’s changing needs. During busy periods, we ensure your systems can handle increased traffic and bookings without crashing. In quieter times, we optimise costs by scaling down unnecessary resources. This flexibility ensures consistent performance year-round while keeping your IT budget efficient.
