FAQs – IT Support Stratford Explained
Here are the most common IT support questions businesses in Stratford ask:
How does managed IT support work?
Managed IT support means your entire IT infrastructure is proactively monitored, managed, and maintained by Ava Tech’s expert team. Instead of waiting for IT problems to arise, we identify and resolve potential issues before they impact your business. With 24/7 support, businesses experience less downtime, stronger cybersecurity, and cost savings compared to hiring an in-house IT team.
How can IT support help prevent cyberattacks?
Cyber threats are evolving daily. Ava Tech actively protects businesses from ransomware, phishing, and hacking attempts using:
✔ AI-powered threat detection that identifies cyber risks before they escalate.
✔ Multi-layered security protocols, including firewalls, endpoint security & MFA.
✔ Cyber Essentials & GDPR compliance measures to prevent data breaches.
We don’t just react to cyber threats—we proactively secure your business.
What’s the difference between break-fix IT and managed IT services?
✔ Break-Fix IT Support: A reactive approach where you only call IT support when something breaks. This is costly & unpredictable for businesses.
✔ Managed IT Services: A proactive approach where Ava Tech continuously monitors, updates, and secures your IT infrastructure—reducing downtime and long-term costs.
Managed IT services offer better long-term value, predictable costs & enhanced security.
Can IT support help with cloud migration?
Yes! Businesses in Stratford are moving to cloud-based infrastructures to improve scalability, remote work capabilities & security. Ava Tech ensures:
✔ Seamless migration to Microsoft 365, AWS & Google Cloud with no business disruptions.
✔ Cloud backup & disaster recovery solutions for added resilience.
✔ Cost-effective cloud solutions designed for your business size and needs.
Cloud migration allows businesses to cut costs, improve collaboration, and enhance security.