Frequently Asked Questions (FAQs)
What’s included in Ava Tech’s managed IT services?
Our Managed IT Services cover 24/7 helpdesk support, proactive IT monitoring, cybersecurity protection, software updates, and cloud infrastructure management. We ensure seamless IT operations so businesses can focus on growth without worrying about system failures.
How does Ava Tech help businesses improve cybersecurity?
We implement multi-layered security solutions, including firewalls, AI-powered threat detection, phishing protection, ransomware mitigation, and employee cybersecurity training. Ava Tech’s Cyber Essentials certification ensures businesses meet UK security compliance standards.
How does IT support help businesses reduce downtime?
Proactive IT monitoring detects and resolves issues before they disrupt operations, while automated backups and disaster recovery plans ensure businesses stay operational even during IT failures. Our clients experience up to 80% fewer system disruptions after switching to our managed IT services.
Can Ava Tech support businesses with hybrid or remote work setups?
Yes! We provide remote IT support, VPN access management, secure cloud file storage, Microsoft 365 integration, and endpoint security solutions for businesses with hybrid workforces and remote teams.
What industries benefit from Ava Tech’s IT support?
We serve financial firms, healthcare providers, retail & e-commerce businesses, law firms, construction & engineering companies, and professional service industries. Each industry receives customised IT support based on its operational and security needs.