IT Support Berkshire

Proactive Business IT Support in Berkshire for Small and Medium-Sized Organisations


Ava Tech delivers reliable IT support services across Berkshire, tailored for small and medium-sized businesses. With a strong local presence and a dedicated team of IT experts, we offer proactive managed services to keep your business IT systems running smoothly.

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AVA Tech staff in a meeting, discussing IT Hardware Procurement

Why Ava Tech Stands Out in Berkshire


Trusted IT Support Across Berkshire

Ava Tech proudly serves businesses in Berkshire, including Bracknell, Slough, and along the M4 corridor, where our clients can’t speak highly enough of our services. We provide rapid on-site IT support and remote IT support to ensure your IT systems operate seamlessly.

Expert Technical Support Solutions for Every Client

We offer a range of managed support services designed for small and medium-sized businesses, addressing everything from network and infrastructure challenges to cybersecurity risks. Our technical support keeps your business IT systems reliable, minimising downtime and maximising productivity.

Comprehensive IT Support Packages for Small and Medium-Sized Businesses in Berkshire


Managed IT Support for Businesses in Berkshire

Ava Tech’s managed IT services help small and medium-sized businesses focus on growth while we manage their IT services and support. Our services include: comprehensive computer support, cyber security solutions, and tailored IT support services you need for businesses in Berkshire.

  • 24/7 System Monitoring: We identify and fix issues before they cause problems, ensuring minimal downtime.
  • Customised Support Packages: Flexible plans that align with your organisation’s budget and needs.
  • Dedicated Account Managers: A single point of contact ensures personalised service and ongoing advice and support.

Cybersecurity Solutions

Protect your business with advanced cybersecurity services. We offer great support for all your IT needs.

  • Regular backup and recovery to safeguard your data.
  • Real-time monitoring to detect and stop cyber threats.
  • Comprehensive tools to ensure compliance and protect sensitive information.

Cloud and Digital Transformation Services

As a Microsoft Partner, Ava Tech delivers tailored Microsoft 365 solutions and cloud services. These services simplify operations, enhance collaboration, and reduce costs for businesses across Berkshire, providing comprehensive support to businesses in Berkshire.

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Common IT Challenges Solved with Bespoke Support Services in Berkshire


Challenge: Frequent System Downtime

The Problem: A medium-sized business in Bracknell experienced frequent system crashes, leading to significant productivity losses, highlighting the need for reliable hardware and software solutions.
How Ava Tech Helps: We provide the services you need to enhance your IT infrastructure. Our tailored services include both onsite and remote support options to suit your business requirements. We provide onsite and remote support tailored to the unique needs of each client.

  • 24/7 Monitoring: Our team installed advanced monitoring tools to detect issues early.
  • Proactive Maintenance: We performed hardware upgrades and optimised software configurations.
    Result: The business saw a 50% drop in downtime within three months, boosting team efficiency through effective remote support solutions provided by our staff who are always ready to help.

Challenge: Rising Cybersecurity Threats

The Problem: A growing SME in Slough faced increasing cyberattacks, including phishing attempts and malware, necessitating urgent cyber security interventions.
How Ava Tech Helps:

  • Cybersecurity Audit: We identified vulnerabilities in their systems, highlighting the need for enhanced cyber security measures.
  • Advanced Security Measures: Our team implemented firewalls, multi-factor authentication, and regular employee training.
    Result: The company now operates with reduced risk and improved data protection.

Challenge: Inefficient Collaboration Tools

The Problem: A small business in Berkshire struggled with outdated collaboration tools that slowed communication.
How Ava Tech Helps:

  • Microsoft 365 Integration: We deployed Microsoft Teams and SharePoint for seamless collaboration, ensuring our clients have the current IT support they need.
  • Cloud Migration: Moving their data to the cloud improved accessibility and reduced operational costs.
    Result: Employees report faster communication and increased productivity, benefiting from our dedicated support to businesses in Berkshire.

Frequently Asked Questions (FAQs) for Businesses Who Need IT Support in Berkshire


What makes Ava Tech different from other IT support companies in Berkshire?

Ava Tech stands out for its bespoke support packages, proactive monitoring, and local expertise. We provide personalised solutions for small and medium-sized businesses, ensuring each client receives tailored care to meet their specific needs.

How does Ava Tech handle IT emergencies?

Our helpdesk support operates 24/7, providing rapid assistance for IT emergencies. We also offer on-site support across Berkshire for critical issues that require immediate attention, ensuring your business can resume operations quickly.

What types of businesses benefit from Ava Tech’s services?

We work with a variety of small and medium-sized businesses, including those in retail, finance, healthcare, and professional services. Our expertise spans multiple industries, making us the ideal partner for businesses with diverse IT needs, especially those based in Berkshire.

Does Ava Tech provide consultancy for IT planning?

Yes, we offer consultancy services to help businesses develop IT strategies. From network and infrastructure design to cloud migration, our experts provide advice and guidance to align IT systems with your business goals.

How does Ava Tech ensure data security?

We use advanced cybersecurity tools and conduct regular backup and recovery processes to safeguard data, providing IT support that ensures business continuity. Our team also provides ongoing training to employees to ensure best practices in information security are followed.

(The only Cisco-approved shared support specialist)

Get in Touch for IT Support in Berkshire


If you need IT support in Berkshire, Ava Tech is here to help. Whether you’re seeking managed IT services, cybersecurity solutions, or technical support, we have the expertise to meet your needs, particularly for businesses in Surrey. Call us today or visit our website to make an enquiry about our computer support services in Berkshire.

  • Phone: 0203 9155 510
  • Email: info@ava-tech.co.uk
Two AVA Tech staff members discussing IT Hardware Procurement

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