How Ava Tech Addresses Care Homes Needs in Residential Care with a Support Team for the Right Care
Problem 1: Unsecure Data Systems
The Challenge: Care homes store sensitive information, including residents’ medical histories and care records. Without robust cybersecurity, this data is at risk of being compromised by malware, phishing attacks, or ransomware.
Ava Tech’s Solution: Ava Tech implements multi-layered security measures, including firewalls, encrypted backups, and real-time threat monitoring. These solutions protect sensitive data, maintain compliance with health and social care regulations, and minimise the risk of breaches.
Problem 2: Frequent IT Downtime
The Challenge: System failures disrupt daily operations, affecting critical functions like care coordination, medication tracking, and communication between staff and external healthcare providers.
Ava Tech’s Solution: Ava Tech’s proactive monitoring service identifies potential problems, such as failing hardware or network overloads, before they cause downtime. Their 24/7 technical support ensures that any issues are addressed promptly, keeping systems running smoothly and residents receiving uninterrupted care.
Problem 3: Outdated Systems
The Challenge: Many care homes struggle with outdated hardware and software that slow operations and cannot support modern digital care tools like telemedicine or electronic health records.
Ava Tech’s Solution: Ava Tech provides a full assessment of existing IT infrastructure and recommends upgrades tailored to the specific needs of each care home. They assist with hardware procurement, installation, and training, ensuring care home staff can confidently use the new tools.
